Refund Policy

Last Updated: [8-AUG-23]

 

Welcome to Digital Chauraha. We strive to provide high-quality services, and we want you to be completely satisfied with your experience. This Refund Policy outlines our guidelines for refunds and cancellations. By using our services, you agree to the terms outlined in this policy.

 

**1. Eligibility for Refunds**

 

We offer refunds in certain cases, subject to the conditions outlined below:

 

– **Digital Products:** Refunds may be considered for digital products (e.g., eBooks, downloadable resources) within [X] days of purchase, provided the product has not been extensively used or downloaded. To initiate a refund request, please contact our support team at [contact email] with your purchase details.

 

– **Services:** Refunds for services (e.g., consultations, subscriptions) will be evaluated on a case-by-case basis. If you are dissatisfied with a service, please contact us at [contact email] to discuss your concerns.

 

**2. Non-Eligible Scenarios**

 

Refunds will generally not be granted under the following circumstances:

 

– If you have used or downloaded a significant portion of a digital product.

– If the refund request is made after the specified refund window has passed.

– If the services provided were customized or personalized to your specific requirements.

– If the reason for the refund request is due to a change in personal circumstances or preferences.

 

**3. How to Request a Refund**

 

To request a refund, please follow these steps:

 

– For digital products, contact our support team at [contact email] with your purchase details, including order number and reason for the refund request.

– For services, contact us at [contact email] with details of the service you are requesting a refund for and the reason for the refund request.

 

**4. Refund Process**

 

Once we receive your refund request, we will review the information provided and assess your eligibility for a refund. If your request is approved, we will process the refund within [X] business days. The refund will be issued using the same method of payment used for the original purchase.

 

**5. Contact Us**

 

If you have any questions or concerns about our Refund Policy, please contact us at [contact email].

 

By using our services, you agree to the terms outlined in this Refund Policy.

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